Pro Relocation in Slovakia has successfully obtained the ISO 9001 certification. ISO is defined as the international standard that specifies requirements for a quality management system (QMS). It is used by companies focused on providing consistent products and services that enhance customer satisfaction and meet applicable regulatory requirements. “The quality of services and consistency in meeting customers’ expectations have outmost importance at Pro Relocation. We are thrilled to earn ISO 9001 certification and demonstrate the ability to consistently provide immigration and relocation services that meet customer and regulatory requirements.” Ivona Demáčková General Manager, Slovakia & Poland Some of the principles of quality management that ProRelo was evaluated against include:– Customer focus,– Leadership process approach,– Improvement,– Evidence-based decision-making and– Relationship management.
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