ProRelo appoints Quality, Care and Relations Manager in Poland

Date 03.07.2023
Agnieszka Zagroba
ProRelo Appoints Quality, Care an Relations Manager
ProRelo Appoints Quality, Care an Relations Manager

Karolina Filipiak, who has been an invaluable member of Pro Relocation team for 14 years, has accepted the position of Quality, Care and Relations Manager in Poland. She will focus on service delivery to global mobility clients, HR teams and individuals. 

“We understand that the success of our business relies on the satisfaction of our clients. The appointment of Karolina in Poland is a strategic decision that aims to enhance our commitment to delivering exceptional services. Recent fast development and professionalisation of global mobility services delivery put pressure on the entire industry. We have recognized recent challenges and are taking proactive steps to address them. By appointing Karolina to this pivotal role, we are reinforcing our commitment to delivering high-quality services and continuously improving our standards."
Demáčková Ivona, General Manager, Partner at ProRelo
Ivona Demáčková
General Manager, Slovakia & Poland

As Quality, Care and Relations Manager, Karolina will focus on nurturing client relationships, addressing any concerns promptly, and ensuring that our services meet and exceed customer expectations. She will also provide training and individual consultations to assist our immigration and relocation consultants in their everyday service delivery.


With her extensive experience in immigration processes, customer care and her passion for ensuring top-notch quality standards, we are confident that Karolina will excel in her new role.


We look forward to the positive impact she will make in enhancing our client experiences!


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